Put on your eye shadow, mascara and eyeliner before your false lashes.Apply a thin line along base of false lash. (Never apply directly to your eyelids. Let set for 30 seconds or until sticky. During this time holding the lash by both ends of the base strip, flex it back and forth forming the shape of a horseshoe. This contours the base strip to fit your lid easily and comfortably. Center the lash close to the base of your natural lashes and press ends into place. To secure the lash firmly, gently press down the lash strip from one end to the other until adhesive is dry eye blends with lashes when it dries. Keeps lashes securely in place until you remove them. To remove lashes: Gently peel lash strip from outer to inner corner of lid. Care for your lashes by peeling off adhesive when you remove lashes and cleaning them regularly.
Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890